FAQ

What we’ve learned is that most probiotic products on the market today are designed for the marketing differentiation — that is around strain count and CFU quantity as the basis for their "better for you" claims. Walk down any shelf and you'll see products naming only the genus (Bifidobacterium) and species (longum), with no strain designation at all — no equivalent to something like iVS-1. Here's the problem: there are no human clinical trials behind any of these blends. There's no proof they're anything more than a probiotic in name. Nearly every rigorous human clinical study that exists is conducted on a single specific strain — not a generic blend.

 The deeper we dug, the clearer it became: at the birth of this industry, strain-specific claims were the standard in the original consumer products and those products are still marketed today. It was only later that marketing-driven differentiation moved the industry away from that rigor — toward quantity over quality proof.

This is precisely why we aligned ourselves with Synbiotic Health, Inc., a company born out of the University of Nebraska, with founders bringing a combined 100+ years of research experience. What we learned from them reframed how we think about this category entirely: a single well-studied strain, at the clinically validated dose, is what actually delivers on structure/function claims. That was an eye-opening realization for us, and it's why we chose to build on proven science rather than the borrowed credibility of generic associations.

 We didn't want to follow the market. We wanted to lead it — grounded in real clinical evidence rather than industry convention.

Most folks have reported to us that they feel an overall improvement in their gut health within one to two week's time, but sometimes a bit longer. This includes less bloating, easier bowel movements and regularity, and comfort. However, everyone’s microbiome is different, and results can always vary. Oftentimes, trial participants noticed the starkest difference after coming off of the supplements, as the improvement is typically a gradual process.

It’s also important to know that researchers at Synbiotic Health have found that when choosing a probiotic supplement, it’s more effective to shop for a strain that’s clinically proven to improve particular ailments.

We recommend only taking one a day so your supply lasts a full month, but the iVS-1® and iVE-15® probiotics are not something you can have too much of, so you're more than able to take two or three a day if it's what you're craving. 

Yes. Our probiotics are safe for all ages at least 18 months+.

Ele Chocolates are made with 100% organic and fairtrade certified ingredients. They are also produced and shipped from within the US.

Ele Chocolates don't need to be refrigerated, however doing so can help prolong the quality and effectiveness of the probiotics. The bites are also a meltaway recipe, meaning they will quite literally melt away on your tongue, but that does also make them sensitive to higher room temps.

If not refrigerated, they should still be stored in a relatively cool place (no warmer that 70 degrees), away from heat sources, and consumed within 30 days.

There is no right or wrong time of the day to take your supplements. Any time of the day will be fine, with our without food. 

See here for an indepth explanation on the difference between probiotics and prebiotics.

Ele Chocolate's is partnered with Synbiotic Health to supply our iVS-1® and iVE-15® probiotic strains.

~ We will never give away or sell your information, unless required by law.

~ We will never send you an email unless it is related to Ele Chocolates.

~ No one outside our organization will have access to your data.